A newlywed couple Ben and Jane move to Japan for a promising job opportunity - a fashion shoot in Tokyo. During their trip on a dark forest road they experience a tragic car accident, leading to the death of a young local girl. Upon regaining consciousness, they find no trace of her body. A bit distraught the couple arrives in Tokyo to begin their new life. Meanwhile Ben begins noticing strange white blurs in many of his fashion shoot photographs. Jane believes that the blurs are actually spirit photography of the dead girl who they hit on the road, and that she may be seeking vengeance.

In Philadelphia, Detective Bowden is still grieving for his wife and son, killed in a hit-and-run five years ago. When someone jumps from a skyscraper onto a truck, Bowden is sent to investigate. Meanwhile, five strangers are trapped in an elevator in the building where the jumper committed suicide. The communication radio in the elevator is broken but the guards, Lustig and Ramirez, observe the individuals via CCTV as events unfold. Tensions run high among those trapped, so Lustig calls the police and Detective Bowden assumes the case. Without being able to contact the individuals, he tries to work out who they are, but he can only account for four of them. Time is running out for the occupants of the elevator, as Bowden realizes he has to get them out quickly.

Horror